INTERNATIONAL LEADERS
IN THE OUTSOURCING OF COMMERCIAL SERVICES
IN THE HEALTHCARE SECTOR

Our VALUES
People: The team is fundamental to icon Group and diversity and inclusion are valued to create an equitable and honest environment where every contribution is valuable to the organization.
Innovation: Seeking new ways and trying new solutions to new challenges is part of icon Group’s DNA.
Commitment: We know that everyone’s commitment is the key tool to succeed in a changing and challenging ecosystem.
Excellence: It is not enough to be the best; surpassing ourselves through continuous improvement is the real goal.
Intelligence: We work to convert the enormous flow of data provided by current technology into relevant information for decision making.
Partnership: Every customer who opts for icon Group is a long-term travel partner for us.

São Paulo - BRASIL
Av. Brigadeiro Faria Lima, 3729 (5º Andar)
Tlf: +55 (11) 34436200
Santiago - CHILE
Quito - ECUADOR
Av. Diego de Almagro, 32-27 (Ed Whymper)
Tlf: +593 43716799
Bella Vista - PANAMÁ
San Rafael Escazú (San José) - COSTA RICA
Bogotá - COLOMBIA
Miami (Florida) - EEUU
La Libertad - EL SALVADOR
Urb. Madre Selva III, 313 (Ed Avante)
Tegucigalpa - HONDURAS
Col. La Estancia, 304 (T. Consortium I)
Managua - NICARAGUA
Ant. Hospital Militar, 1 (Ed Consortium Legal)
Cdad de Guatemala - GUATEMALA
Vía 5, 5-34 (Torre III)
Cdad de México - MÉXICO
San Isidro - PERÚ
St Port of Spain - TRINIDAD Y TOBAGO
113 Oxford Street (Altus Court)
Santo Domingo - REPÚBLICA DOMINICANA
Kingston - JAMAICA
21 East Street
Algés - PORTUGAL
Las Rozas de Madrid (Madrid) - ESPAÑA
Barcelona - ESPAÑA
Moll de Barcelona (World Trade Center)
Our History
2014
Empezamos ofreciendo servicios de Business Process Outsourcing (BPO) y Contract Sales Outsourcing (CSO) en España y Portugal. Primer proyecto piloto multicanal de promoción remota de productos maduros.
2017
Lanzamos Zaltanpharma, laboratorio especializado en la comercialización de productos para especialidades como oncología, cardiología, reumatología, urología y dolor.
2018
Apertura de la filial de Colombia.
2019
Apertura de las filiales de México, Chile, Costa Rica y Panamá.
2020
Apertura de las filiales de Perú y República Dominicana.
2021
Apertura de las filiales de Brasil, Ecuador y Guatemala.
2022
Apertura de las filiales de Honduras, El Salvador, Nicaragua, Jamaica y Trinidad y Tobago. Nueva Unidad de Negocio de Distribución (Buy & Sell) mediante la creación de Avanzia Pharmaceuticals.
2023
Lanzamiento de Avanzia Pharmaceuticals en España, Centroamérica (Panamá), México, Colombia y Brasil.

STEERING COMMITTEE

Carlos Díez-Ruza
Management Team

Enrique Remezal
Management Team

Mercedes López de Riquer
Management Team

Janiceth González Caiafa
Management Team

Rodrigo Valladao
Management Team
EXECUTIVE COMMITTEE

Angel Fernando Medina Barrios
Executive Committee

Carlos Díez Ruza
Executive Committee

Hernán Andrés Varón Poveda
Executive Committee

Jorge Emilio Cangrejo
Executive Committee

Johanna Quintero
Executive Committee

Janiceth González Caiafa
Executive Committee

Mercedes López de Riquer
Executive Committee

Constanza Mejia
Executive Committee

Santiago Rodriguez
Executive Committee

Raul Guerrero
Executive Committee

Gervasio Feliciosi
Executive Committee

Enrique Remezal
Management Team
CODE OF CONDUCT
This document establishes the rules and behavioral guidelines to be followed by icon Group employees in their work performance. It is based on the company’s values and ethical standards, and aims to ensure a safe, respectful and professional work environment in the organization and maintain a positive work culture.